Welcome to
Banner Associates, DDS

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up to date on any new rulings or guidance that may be issued.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. Here are the following changes:

• If you or your family member have had any recent travel outside of the country or have come into contact with anyone who has tested positive for COVID-19, please call and reschedule your appointment.
• If any member of your family is feeling ill, please call our office to reschedule your appointment. We ask that you do not come into the office if you have a fever, cough, are sneezing, or feeling ill.
• We have adjusted patient scheduling to enforce social distancing.
• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
• Mask or CDC required face coverings must be worn and are required prior to entering the office. When using a cloth face covering, make sure the mouth and nose are fully covered and fit snugly against the sides of the face. Also, the cloth face covering should be tied or otherwise secured to prevent slipping.
• Upon arrival at the office, we will take the temperature of our patients and if it reads 100 degrees or higher, we will reschedule the appointment.
• The reception area is being repeatedly disinfected and we will keep minimal interactions in this area.
• All family is requested to wait outside or in their vehicles, and we are calling them once their loved one’s care is complete.
• We are going to minimize our team’s physical contact right now with patients and families, so we have asked our team members not to shake hands or hug.

We look forward to seeing you again. To make an appointment, please call our office at (408)842-0226. Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.

Sincerely,

Banner Associates DDS